You are on vacation across the country and a medical emergency arises.
Receiving the correct treatment and diagnosis may depend on the provider’s ability to receive your correct medical history.
But will this story be accurate – or even yours?
A graduate of Everett Area High School and the company he now runs are dedicated to making it so.
Ritchey, who graduated from Everett in 1989, became Managing Director of Verato, a leading provider of identity resolution technologies, effective April 30.
He replaces outgoing CEO Mark LaRow, who led Verato since 2015.
“We are delighted to welcome Clay to Verato. After an extensive research process, we feel fortunate to have found someone with Clay’s successful background in healthcare and Software as a Service (SaaS). We are confident that, under Clay’s leadership, Verato will continue its mission to help transform the healthcare landscape with more comprehensive and trusted patient information, ”LaRow said in a press release. “It has been an incredible six years at Verato, and I am proud to have witnessed and been a part of its spectacular growth during this time. With a solid foundation in place, I know the team will continue to be successful for many years to come.
Ritchey takes the reins of Verato after several decades of leadership roles in healthcare technology, most notably as CEO of Evariant, a SaaS CRM and big data analytics company, propelling the hyper-growth of the industry. organization and leading them to a successful merger with Healthgrades in January 2020; director of marketing for Imprvata, CEO of Maryland-based Equinox Healthcare, and vice president of marketing and strategy at Hill-Rom IT Solutions.
“This is my third opportunity to be CEO of a healthcare technology company,” he said. “I have been fortunate to have a very rewarding career to date.
Still in his early days with Verato, he described it as “a bit of a fire hose, but a lot of excitement”.
He explained that a few years ago, Congress demanded that medical records mapping be done electronically, with the idea that “your digital health information would be in a cloud somewhere” and could be accessed in any way. where needed by suppliers all over the world.
The catch, he explained, is that the quality of care the patient receives depends on the patient’s correct correspondence with their records, which he described as “creating a master patient index.”
It has been Ritchey’s dream for a long time.
After completing his education, which included earning an MBA from Harvard School of Business and a BS in Electrical Engineering from Penn State, he was doing well, but “began to realize that a job for a job was not that rewarding. You want to do good while you are doing well financially.
This led to his career in medical technology.
“Health care is so inefficient,” he said. “I wanted to do something where you could take advantage of technology to provide better health care.”
Ritchey explained that the United States spends twice as much per capita on medical care as any industrialized company, yet receives only “average” results.
“It started to make me think, ‘How can we use technology to help deliver better care for less? “”
Thus, the mission of Verato.
The company, based in McLean, Va., A suburb of Washington, DC, also has a presence in the suburbs of Boston, where Ritchey will have its offices, and a third site in Mexico, where much of the engineering is done. .
He noted that one of the effects of the COVID-19 pandemic is that “it has really changed the way of running a business effectively and productively from a distance”, where the new standard is to consider “the talent of first and then geography.
He and his wife will be celebrating their 20th anniversary on Memorial Day. They have three children, the first two adopted from Guatemala, and “our miracle baby”.
Ritchey was an outstanding athlete at Everett and said, “I treasure the experience I have had in track and field.” He praised basketball coach Jeff Batzel, now athletic director and track coach for Northern Bedford.
“He was a great person who helped me understand the concepts of leadership,” he said.
Ritchey also recalled math teacher Linda Dodson and physics teacher Jeannie Kline, who “challenged me every day to think big and challenge myself to do more.
“Growing up in Bedford County has been such a blessing,” he continued. “Very good values; the support from the community was really amazing.